CONTACT INFORMATION FOR THE STUDENT COMPLAINT PROCESS

State Contact Information for Distance Education Student Complaint and Grievance Procedures

Students who have complaints that have not been resolved through contact with the University may seek advisement from the appropriate office in the student's state of residence, listed below.

This list includes contact information for all 50 states, the District of Columbia, and the U.S. territories and should not be construed as informative of what agencies regulate the institution or in what states the institution is authorized to operate. States, through the relevant agencies or Attorneys General Offices will accept complaints regardless of whether an institution is authorized to operate in that state. Also, the University does not maintain the state and territory websites, and information may change without the University’s knowledge.

Alabama

Alabama Department of Postsecondary Education
PO Box 302130
Montgomery, AL 36130-2130
Phone: 334-293-4500

Alaska

Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, Alaska 99811-0505
Phone: 800-441-2962

Arizona

Arizona State Board for Private Postsecondary Education
1400 W. Washington, Room 260
Phoenix, AZ 85007
Phone: 602-542-5709

Arkansas

Arkansas Department of Higher Education
114 East Capitol
Little Rock, AR 72201-3818
Phone: 501-371-2000

California

Bureau for Private Postsecondary Education
PO Box 980818
W. Sacramento, CA 95798-0818
Phone: 888-370-7589 or 916-431-6959

Colorado

Department of Higher Education
Commission on Higher Education

1300 Broadway, Second Floor
Denver, CO 80203
Phone: 303-862-3001

Connecticut

Connecticut Office of Higher Education
39 Woodland St.
Hartford, CT 06105-2326
Phone: 860-947-1800

Delaware

Delaware Department of Education
The Townsend Building
401 Federal St., Suite 2
Dover, DE 19901-3639
Phone: 302-735-4000

Florida

Florida Commission for Independent Education
325 W. Gaines St., Suite 1414
Tallahassee, Florida 32399-0400
Phone: 850-245-0505

Georgia

Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl., Suite 220
Tucker, GA 30084-5334
Phone: 770-414-3300

Hawaii

Business Registration
Division of the Hawaii Department of Commerce and Consumer Affairs

PO Box 40
Honolulu, HI 96810
Phone: 808-587-4272

Idaho

Idaho State Board of Education
PO Box 83720
Boise, ID 83720-0037
Phone: 208-334-22270

Illinois

Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, IL 62701-1377
Phone: 217-557-7359

Indiana

Board for Proprietary Education Indiana Commission for Higher Education
101 W. Ohio St., Suite 670
Indianapolis, IN 46204
Phone: 317-464-4400

Iowa

Iowa College Student Aid Commission
603 E. 12th St., 5th Floor
Des Moines, IA 50319
Phone: 515-725-3400

Kansas

Kansas Board of Regents

Kentucky

Kentucky Council on Postsecondary Education
1024 Capital Center Dr., Suite 320
Frankfort, KY 40601-7512
Phone: 502-573-1555

Louisiana

Louisiana Board of Regents
PO Box 3677
Baton Rouge, LA 70821-3677
Phone:225-342-4253

Maine

Maine State Board of Education (MSBE)
23 State House Station
Augusta, ME 04333-0023
Phone: 207-624-6846

Maryland

Maryland Higher Education Commission(MHEC)
6 N. Liberty Street, 10th Floor
Baltimore, MD 21201
Phone: 410-767-3301

Maryland Office of the Attorney General
200 St. Paul Place
Baltimore, MD 21202
Email: consumer@oag.state.md.us
Phone: 410-576-6300 or 888-743-0023; TDD 410-576-6372

Massachusetts

Massachusetts Board of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108-1696
Phone: 617-994-6950

Michigan

Michigan Department of Education
PO Box 30008
Lansing, MI 48909
Phone: 517-373-9235

Minnesota

Minnesota Office of Higher Education
1450 Energy Park Dr., Suite 350
St. Paul, MN 55108-5227
Phone: 651-259-3975 or 800-657-3866

Mississippi

Mississippi Commission on College Accreditation
3825 Ridgewood Rd.
Jackson, MS 39211-6453
Phone: 601-432-6372

Missouri

State of Missouri Coordinating Board for Higher Education
205 Jefferson St.
P.O.Box 1469
Jefferson City, MO 65102
Phone: 573-751-2361

Montana

Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201
Phone: 406-444-6570

Nebraska

Nebraska Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005
Phone: 402-471-2847

Nevada

Nevada Commission on Postsecondary Education
3663 E. Sunset Road, Suite 202
Las Vegas, NV 89120
Phone: 702-486-7330

New Hampshire

New Hampshire Department of Education
101 Pleasant Street
Concord, NH 03301
Phone: 603-271-0257

New Jersey

New Jersey Commission on Higher Education
20 W. State St.
PO Box 542
Trenton, NJ 08625-0542
Phone: 609-292-4310 or 609-984-2709

New Mexico

New Mexico Higher Education Department
2044 Galisteo St
Santa Fe, NM 87505-2100
Phone: 505-476-8400

New York

New York State Education Department
Office of College and University Evaluation Education Bldg.
5 North Mezzanine, 89 Washingston Avenue
Albany, NY 12234
Phone: 518-474-2593

North Carolina

Board of Governors of the University of North Carolina
General Administration
910 Raleigh Rd.
Chapel Hill, NC 27515-2688
Phone: 919-962-4538

North Dakota

North Dakota Department of Career and Technical Education
State Capitol – 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610

Ohio

Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215
Phone: 614-466-6000

Oklahoma

Oklahoma State Regents of Higher Education
655 Research Pkwy, Suite 200
Oklahoma City, OK 73104
Phone: 405-225-9100 or 405-225-9142

Oregon

Oregon Office of Degree Authorization
1500 Valley River Drive, Suite 1000
Eugene, OR 97401
Phone: 503-373-0072

Pennsylvania

Pennsylvania Department of Education
333 Market St.
Harrisburg, PA 17126-0333
Phone: 717-783-6785

Puerto Rico

Puerto Rico Council on Higher Education
PO Box 19900
San Juan, PR 00910-1900
Phone: 787-724-7100 ext. 2022 or ext. 2016

Rhode Island

Rhode Island Office of the Postsecondary Commissioner
Shepard Building
80 Washington Street, Suite 524
Providence, RI 02903
Phone: 401-736-1110

South Carolina

Nonpublic Postsecondary Institution Licensing
1333 Main St., Suite 200
Columbia, SC 29201
Phone: 803-737-3918

South Dakota

South Dakota Secretary of State
State Capitol
500 E. Capitol Ave, Suite 200
Pierre, SD 57501-2545
Phone: 605-773-3215

Tennessee

Tennessee Higher Education Commission
Parkway Towers, Suite 1700
404 James Robertson Pkwy
Nashville, TN 37243
Phone: 615-741-3605

Texas

Texas Workforce Commission
Career Schools and Colleges – Room 226-T
101 East 15th Street
Austin, Texas 78778-0001
Phone: 1-800-558-8321

Texas Higher Education Coordinating Board
Office of General Counsel
P.O. Box 12788
Austin, TX 78711-2788
Phone: 512-427-6101

Texas Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548

Utah

Utah System of Higher Education State Board of Regents
60 South 400 West
Salt Lake City, UT 84101-1284
Phone: 801-321-7103

Vermont

Vermont Agency of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501

Vermont Attorney General's Office
109 State Street
Montpelier, VT 05609-1001
Phone: 802-828-3171

Virginia

Commonwealth of Virginia Council of Higher Education
James Monroe Building
101 N. 14th St.
Richmond, VA 23219
Phone: 804-225-2600

Washington

Washington Student Achievement Council
PO Box 43430
Olympia, WA 98504-3430
Phone: 360-753-7869 or 360-753-7866

Washington, D.C.

Government of the District of Columbia Education Licensure Commission
810 First Street, NE, 2nd Floor
Washington, DC 20002
Phone: 202-724-2065

West Virginia

West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Suite 700
Charleston, WV 25301-2800
Phone: 304-558-2101

Wisconsin

Wisconsin Educational Approval Board
431 Charmany Drive, Suite 102
Madison, WI 53719
Phone: 608-266-1996

Wyoming

Wyoming Department of Education
Hathaway Building, 2nd Floor
2300 Capitol Avenue
Cheyenne, WY 82002-0050
Phone: 307-777-5712

American Samoa

Department of Protection and Advocacy
Attn: Dr. L Tagoilelagi
Executive Office Building
Pago Pago, American Samoa 96799
Phone: 684-633-2441

Guam

Guam Office of Attorney General
287 W O’Brien Dr.
Hagatna, Guam 96910
Phone: 671.475.3324

Northern Mariana Islands

State Higher Education Agency
Northern Marianas College
POB 501250
Saipan MP 96950-1250

Office of Attorney General
Juan A Sablan Memorial Bldg.
Capital Hill,
Caller Box 10007, Saipan, MP 96950
Phone: 670-234-5498

U.S. Virgin Islands

Government of Licensing and Consumer Affairs
Attn: Consumer Affairs
Golden Rock Shopping Center,
3000 Estate Golden Rock, Suite 9, St. Croix, VI 00820
Phone: 340-713-2754